As a 36 years factory making experience and new brand on the market, we always try to provide all of our users and consulting company with the best service, so far, we can provide you the service include the pre-sales service, in-sales service, and after-sale service.
-Pre-sales service refers to the service before the customer made a deal. This part service Includes helping you to analyze problems(such as your raw material situation, your detailed request of the final products), give suggestions, our product and factory introduction, program design, contract organization.etc.,
-In-sales service refers to the customer has been dealt with. this part service included equipment production progress communication, helping customers to complete the product information, such as foundation diagrams, wiring diagrams, pictures taken during manufacturing, assembly and testing of equipment before delivery, the implementation of installation and training guidance, as well as shipping-related matters, this all by our sales and engineer team to help.
-After-sales service refers to the project that has been completed, the customer in the use of the process, and found doubts and problems during using, to help customers answer questions, process modifications, and spare parts providing service. mostly of this part steel by our sales and after-sales guys(service@steelshredder.com) to help with
